FAQs
Orders & Shipping
Orders placed Mon–Fri aim to dispatch within 1–2 working days.
UK Mainland and certain selected countries. You will be able to choose at checkout. If your country is not visible then unfortunately we do not cover that region.
Orders & Shipping
Unopened and unused items accepted within 14 days. Check out our return policy here
Email info@ojuvi.co.uk within 24 hours with photos, we’ll replace or refund. You can also use our contact page here.
Accounts
Yes, because accounts let you track orders and manage details faster.
Gift Cards
Yes, gift cards are applied at checkout like a coupon.